Patient Listening Event
September 11, 2024 3:00 PM
On Wednesday, 11th September 2024, staff at the Beatson WOSCC hosted the first Patient Listening Event within Regional Services. The Patient Listening Event provided an opportunity for patients and their relatives to meet and discuss their experiences within the service. The aim of the event was to identify what we are doing well and what we can do better.
The Beatson Senior Management Team met with over 50 patients and relatives who fed back comments such as "Wonderful treatment in B8 and Ambulatory Care. The staff are like family" and "I couldn't have had better care. I can't praise the hospital enough.". Areas for improvement were also identified with themes around car parking issues and waiting times for treatment.
Thank you to everyone who contributed to the event.
Thanks,
Annette
